The complete process from getting a quote from Doug to the installation by Paolino and Ryan was wonderful. Everyone was respectful and knowledgable. The customer service is top notch, installation was pain free and fantastic. The Pearces were also a joy to meet and speak with as well. We liked everyone we interacted with!
Daniel came out in a timely manner, and explained what he was doing and the cost of repair each step of the way. I appreciate that. Highly recommend calling Pearce Heating & Cooling for all your a/c and heating needs. Thanks!!
Our AC system went out and Pearce had someone out within 2 hours of me calling. Paulino and Christian were very polite and professional, and tried very hard to get the system running, explaining everything as they went through the process. Turns out the entire system had to be replaced. Once again, Pearce sent someone out within an hour to work up prices for replacement, which were very reasonable. At the end of the day, we ended up using another company, but only because Pearce was covered up with work and the other company could get to it several days sooner. I would recommend Pearce to anyone in the Central Arkansas area for their prompt service and professional workers.
What great service and price. We wanted Carrier; they quoted us a price that was several hundred dollars (almost a thousand dollars!!) less than any of the other places we explored. The heating/air conditioning system were installed with minimum fuss and it works perfectly. We could not be happier with them or the systems they installed.
I have used Pearce for years at the restaurant I work for in Conway. They have always been quick to respond to service calls and fair with pricing. I highly recommend them. Robert is one of the best in the business.
Pearce was very prompt when I asked for an estimate to replace my A/C and furnace. Then, when I decided to go with them they were available very quickly to do the work. Paulino, the gentleman who replaced the unit, was great! He was very professional and helpful. My parents use Pearce as well and they recommended them to me. I see why now. Great experience with the entire company!
We just installed a new heat pump and air conditioner unit and just LOVE it!!! It is so quiet that you don't even think it is on. I love how the unit thinks for itself. Yesterday, the air was running and this morning, the heater went on without being told when the temperature dropped. If you don't have a service provider, you need to contact them.